Privacy Policy

Privacy Policy

Effective Date: 07/10/2024

Introduction

At Olive Grove Learning ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of visitors to our website www.olivegrovelearning.co.uk.

 By using our Website, you consent to the practices described in this policy.

We take our responsibility seriously to ensure that your personal information is treated in accordance with applicable privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Information You Provide: If you contact us through the Website (e.g., via contact forms), we may collect your name, email address, phone number, and other details you provide.
• Automatically Collected Information: We may collect certain information automatically when you visit our Website, such as your IP address, browser type, operating system, referral source, and browsing activity on the Website.
• Cookies: We use cookies to improve user experience and analyse website traffic. For more details, please see our Cookie Policy.

2. How We Use Your Information

We will only use your personal information when the law allows us to. The most common uses of your information include:

• Providing Information or Services: To respond to inquiries, process requests, and provide information or services you have requested.
• Improving Our Website: To enhance the functionality, performance, and content of our Website.
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business. These parties are contractually obligated to keep your information confidential and secure.
• Legal Requirements: We may disclose your information when required to do so by law, such as in response to a court order or government request.

4. Data Security

We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Under the UK GDPR, you have several rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal information under certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Objection: You have the right to object to certain types of data processing, such as direct marketing.
• Data Portability: You have the right to request the transfer of your data to another organization, where applicable.

To exercise any of these rights, please contact us at info@olivegrovelearning.co.uk

6. Retention of Your Information

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Third-Party Links

Our Website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of such third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please check back periodically to stay informed of updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Olive Grove Learning
Address: 

35 Newbury Street

Sunderland

SR5 1NG

Email: info@olivegrovelearning.co.uk
Phone:  0191 6597237 / 07359590120